Customer Service Philosophy

Since our founding in 1996, our client centric service philosophy has been a driving principle in our success. Our ongoing pursuit of excellence in this area has resulted in Technomedia receiving numerous awards, including a #1 ranking in this category by Bersin & Associates, a leading firm in talent management research. 

Our Account Management and Engagement Model empower HR leaders to drive bottom-line impact through a consultative approach. The Account Executive partners with the implementation project team or the support organization and acts as business partner, customer advocate and soon becomes the client’s trusted advisor.  

Many members of our Account Executive team are former HR professionals, many of whom are also former Technomedia clients. Each has extensive experience with talent management systems, both as users and consultants. The expertise of our Account Executive team is key to our successful partnerships with our clients